I Received a Recall Notice. Now What?

Receiving a recall notice is never an easy thing. For many, it sparks questions and concerns about their cars’ safety and next steps — like how and where to get MOPAR® service. Brooklyn Chrysler Jeep® Dodge RAM is here to help you navigate that confusion and ensure your car is safe to drive.

What is MOPAR® Service, Anyway?

Your Chrysler, Jeep, Dodge, or RAM recall notice will likely refer to MOPAR service in its instructions. MOPAR, which stands for “Motor Parts,” is the customer service and repairs branch of the Chrysler Corporation. Any time you need to bring your vehicle in for services or parts, you’re visiting a MOPAR service station regardless of the name on the building. Brooklyn Chrysler Jeep Dodge RAM is one of many such dealers and service sites across the country.

Why Are Vehicles Recalled?

Recalls may be issued by the OEM (your vehicle’s manufacturer) or by the National Highway Transportation Safety Administration (the NHTSA) in response to known mechanical or safety issues. Recalls are common, and while they shouldn’t keep you up at night, it’s essential to address the necessary repairs as soon as possible.

Bringing Your Recalled Car In

Your recall notice should provide information on the model in question and the problem that caused the recall. If you have questions, there are many places to find answers.

• Visit the MOPAR website
• Confirm the recall via your dealership’s website
• Call your nearest Chrysler dealership, where you can get real-time answers to any questions you may have

Once you know the lay of the land, the following steps are easy. You can schedule an appointment online or in person, then bring it in for the necessary repairs. Your dealer and OEM will provide everything needed to get your vehicle running safely again.

If you’ve received a recall notice for your Chrysler, Jeep, Dodge, or RAM vehicle in the Brooklyn area, we’re here to help. Visit Brooklyn Chrysler Jeep Dodge RAM today to schedule a service appointment, or call if you have any questions about the required service.